Who we are

Meet The Team

We bring together the UKs leading group of Sage X3 experts and business professionals to help our customers grow their businesses and achieve amazing results.

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Brendan Kirby

Chairman

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Chris Schafer

Chief Executive Officer

Jamie

Jamie Watts

Managing Director

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Sunita Srivastava

Finance Director

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Steven Higgins

Operations Director

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Natalie Pilgrim

Director of Business Administration
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Brian Martin

R&D Director

Kim Final

Kim Rix

Director of People and Culture

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Martin Arnold

Technical Director

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Beatrice Machingauta

Support Manager

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Careers at Mysoft

Fancy joining a friendly culture as a thriving community of experts? Real-world business, financial and IT experience delivers high quality, value added services for our clients. Interested?

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Apprenticeships

Interested in becoming the next generation of Sage X3 talent? Mysoft are dedicated to finding and nurturing upcoming talent, raising skills and experience to the high standards of the business.

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Resources and Blogs

Our hub of resources have industry insights, case studies, downloadable guides and much more.

Brendan Kirby

Chairman

Brendan is responsible for Mysoft’s daily operations which develop, implement and support our enterprise software solutions.
He brings to his role more than twenty-five years of experience in the software industry, including many years working alongside fellow Mysoft director Chris Schafer in senior management positions within several ERP vendors. Brendan’s broad technical background in software development facilitates a clear understanding of the technical challenges faced by Mysoft and the ability to lead by example.

Brendan obtained an MSc in Computer Science and then joined a small London-based ERP systems house in 1988. Over the next sixteen years Brendan helped the business grow from 10 to 450 people. Brendan formed Mysoft with Chris Schafer in 2005.

Something you may not know…

Brendan won the first Mysoft bake-off despite having never baked a cake, by taking instruction from a YouTube video. To wind-down after work Brendan enjoys walking the dogs, running, cycling or indoor sky-diving. Finally, he was once in a band with another Mysoft employee, but you’ll have to read the other ‘meet the teams’ to find out who!

Chris Schafer

Chief Executive Officer

As Mysoft’s Chief Executive Officer, Chris guides Mysoft’s strategic growth with a CEO’s focus, ensuring we have the right vision and direction to continue our momentum and success. Chris’ background in ERP sales allows him to help drive the strategic direction of the business around both new business sales and the ongoing development of Mysoft’s constantly expanding customer base. Chris is also instrumental in steering Mysoft’s range of home-grown intellectual property, including the highly successful X3CloudDocs. He brings forty years of experience in the IT sector. Having originally worked in various technical roles for Hewlett Packard, followed by a period of freelancing before settling into ERP solutions sales. This ultimately led to four years as the Sales Director of a publicly listed IT services business and then finally setting-up his own company, Mysoft, in 2005 with former colleague Brendan Kirby. Chris comments on the growth of Mysoft over the past 18 years: “Our biggest challenge has been scaling the company whilst maintaining the standards and approach we adopted on day one. As a business grows it can be very difficult to do this, however, I feel that Mysoft still holds very much the same values as the day we started. That, for me, is a great achievement and something I am very proud of. Business success is predicated on market opportunity, it maybe that the market itself does not even realise a requirement exists – but it does. Very clever entrepreneurs see this and create Uber or Airbnb, most of us simply take an established idea and endeavour to do it better than everyone else. For Mysoft this meant we needed a clearly defined ethos which supported our vision of what we wanted the company to be. Our ethos was simple, deliver happy referenceable customers and look after your staff. I truly believe, that to this day, we still do this and it’s that which gives us our greatest competitive edge.”

Jamie Watts

Managing Director

Jamie joined Mysoft in 2017 and is responsible for day-to-day management of Mysoft’s activities.

He has a varied history of working in the software industry and brings a background of accounting, BI & data analytics, and ERP software together with a business knowledge of manufacturing and distribution operations across a variety of industry verticals.   Jamie uses this experience to help businesses deliver growth and strategic outcomes through systems integration projects and digital transformation. 

At Mysoft Jamie has helped to bring the X3CloudDocs solution to market with a keen focus on delivering a solution with rapid time to value, in addition to a broader focus on the business’ strategic direction. He continues to be a customer champion; dedicated to ensuring long lasting and valuable relationships with all of Mysoft’s customers.

Something you may not know…

is that Jamie is passionate about foreign languages (attempting to speak many badly) and spending time outdoors. 

Sunita Srivastava

Finance Director

Sunita joined Mysoft in 2019 as Head of Finance, bringing over 20 years of industry experience with her.
Shortly after completing her Master’s Degree, Sunita began her career in finance and has since, among other roles, worked as a financial controller. Sunita has made great improvements to increase financial efficiency and streamline internal processes. She is a qualified Associate of the Chartered Institute of Management Accountants (ACMA) which is a widely recognised UK-based body focussed on accounting for business.
Impressively, Sunita learnt to use Sage X3 in just 3 days with the help of the Mysoft team and remarks, “if I can do it, anyone can do it!”.

Something you may not know…

is that she loves to cook. Every Friday she makes a lamb curry for her and her family. When Sunita was younger she enjoyed dancing and learnt a classical Indian dance called Kathak, to a degree level.

Steven Higgins

Operations Director

Steve originally joined Mysoft in 2013 as a member of the Support team. Since then, Steve has been promoted to Support Manager and then to Consultancy Manager in 2017 and now to Operations Director.

Steve has consistently been dedicated to ensuring high standards of customer satisfaction and delivering happy, referenceable customers. Steve has been instrumental in building one of the most experienced Sage X3 Consultancy teams in the UK, one of the only teams that specialise solely in Sage X3 and no other solution.
Steve have delivered numerous projects in a wide variety of industries including manufacturing, distribution, professional services and finance. The Mysoft Consultancy team have also delivered numerous upgrade projects, including Mysoft’s customers upgrading to the latest versions of Sage X3 as well as Sage 200, Sage line 500 and Sage 1000 customers upgrading to Sage X3.

Something you may not know…

Steve is Mysoft’s resident handyman and has undertaken many renovation projects including bathrooms and kitchens. He’s also a bit of a technology whizz, fixing phones, computers and laptops! Steve spent some time living in Sacramento in California where he set up his own distribution business, his entrepreneurial nature as well as innate desire to problem solve all contribute to his success as Consultancy Manager.

Natalie Pilgrim

Director of Business Administration

Natalie is responsible for the overall delivery of all Projects at Mysoft and internal Business Administration.

Having joined Mysoft in 2006, she now manages a team of three in the projects team and has put in place many of the systems and processes for project delivery at the company. Natalie comes from a customer background, having managed an ERP system for a major manufacturer and distributor before moving over to the software vendor side. Natalie and her whole team are dedicated to maintaining their professional standards through ongoing certified training and have successfully delivered over 150 projects at Mysoft.
Having been at Mysoft for over a decade Natalie has contributed greatly to the business’s growth over the years. Natalie comments on her time at Mysoft, “I have been with Mysoft since the start and to be able to be a part of the change that has occurred over the years and continuing to be a part of it means a lot to me. We are a family and we deeply care about our customers, the service that we deliver and each other.”

Something you may not know…

handmade is Natalie’s middle name and although she may not quite be able to challenge Kirsty Allsop for her Queen of the Crafters Title just yet, she is certainly Queen of the Crafters at Mysoft! When not buried in a project plan, you’ll either find her working on her allotment or out for an open water swim.

Brian Martin

R&D Director

As Research and Development Director Brian determines the strategy for Mysoft’s own software development projects.
Researching the marketplace and speaking to customers, Brian works on delivering additional functionality and features that meet customer demand and emerging industry trends. Having worked as a developer on the customer side for fourteen years, Brian brings to the team extensive “real-world” industry experience combined with a high level of technical ability. Brian joined Mysoft in 2005 and has been instrumental in the development of Mysoft’s bespoke software portfolio and the development department itself.

Something you may not know…

Brian reflects on his time at Mysoft, “my biggest achievement is being involved in a business from its infancy to where it is today, whilst still maintaining its customer-first ethos. As Mysoft’s first employee, it has been a privilege watching it grow.”

Kim Rix

Director of People and Culture

Kim joined Mysoft as our HR Manager in October 2022, bringing with her a wealth of HR experience gained within the travel, hospitality and technology industries.  CIPD qualified, Kim is passionate about employee engagement and fully focussed on promoting a culture where our people will thrive and grow, both professionally and personally.

In her free time, Kim enjoys spending time with her cat and golden cocker spaniel, as well as staying active through her love of CrossFit.

Something you may not know…

Kim loves a challenge, whether it’s running a half marathon, cycling London to Brighton or competing the CrossFit Open and Hyrox.  She can deadlift over 120kgs and also loves homemade cake!

Martin Arnold

Technical Director

Martin has more than 30 years of experience working in the design, development, implementation and support of ERP systems. Martin has worked with customers in a number of sectors including distribution, retail, service and manufacturing. Martin now manages a highly skilled team of six Sage X3 developers and Technical Consultants who install, configure and develop new functionality in Sage X3 as well as bespoke modifications and integrations for Mysoft customers.

Something you may not know…

Martin is a keen cyclist, regularly frequenting the hills of the South Downs, pedalling from his house in Liss all the way to Chichester. 

Beatrice Machingauta

Support Manager

Beatrice leads Mysoft’s support team, having joined the company in 2018 and steadily advancing to her current role as Support Manager. She oversees one of the largest and most dynamic teams at Mysoft, ensuring the smooth resolution of customer queries and challenges. Prior to joining Mysoft, Beatrice worked at Sage, giving her an unparalleled depth of knowledge about the solution. This experience, coupled with her thorough understanding of our customers and their specific needs, makes her an invaluable asset to both the team and the clients we serve.

Something you may not know…

she has bungee jumped from the Victoria Falls bridge, which is an impressive 111 meters above the Zambezi River in Zimbabwe. Additionally, she is a dedicated Zumba enthusiast, demonstrating her commitment to both adventure and fitness. These experiences highlight her adventurous spirit and passion for staying active.

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